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  OIT Home > Network Services > VPN Service > VPN: Contact Us
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VPN: Contact Us


If you experience problems installing or using a VPN client, send an email message to vpn-support@ucsb.edu. Please include the following information:

  • Your UCSBNetID.
  • The platform and operating system you use (for example, MacOS X 10.2 or Windows XP).
  • The VPN client's version number.
  • The time the error occured.
  • Your IP address that is displayed on http://noc.ucsb.edu/ip.
  • Any error messages you receive.

If you're curious about VPN or you need more technical information, send an email message to vpn-support@ucsb.edu.


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Last modified: 7/1/2013